Running the business
Credits, costs and billing
What a run costs, how spend is capped, and how payment works in rands.
Credits
Each agent has a credit cost. Every run records credits, tokens and the model used, and the per-tender cost breakdown shows exactly where the spend went by agent. Credits work with or without a subscription: a workspace holding enough credits can run a tender on credits alone.
Guardrails
Set a cap per job and a workspace credit floor. Runs above the cap require explicit confirmation; when the floor is reached new runs pause until you approve.
Payments
Plans, credit packs and single-tender unlocks are paid in ZAR, with prices shown VAT-inclusive. Payment is confirmed by the gateway before any spend is unlocked, and monthly usage exports as CSV or PDF for accounting.
- Paystack for cards and local card methods — access opens as soon as the payment is confirmed.
- PayFast for South African instant EFT and bank payments — the checkout notes that confirmation can take a little longer than card.
- Choose the gateway at checkout; both are live in rands and both confirm by callback, never from the browser.
Enterprise on invoice
The Enterprise tier is agreed with sales rather than priced on the page: seats, storage, tender volume and support are written into a contract, then activated by an administrator. Invoices are issued on the agreed cycle and paid by EFT or through the gateway. A paid invoice keeps the account active; an overdue one moves into a grace period, and if it stays unpaid new runs are blocked while everything already produced stays readable and exportable.
Referrals
Every workspace has a referral link. A referred bidder gets a discount for the first months of their plan, and the referrer earns commission — both written only when the gateway confirms a real payment, and payouts are approved by an administrator before they are marked paid.